Benefits and technology trends 

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The need for benefits technology in the workplace is intensifying. Has your organisation kept up?

As employee experience and expectations of work evolve, a forward-looking digital benefits strategy is crucial to enable organisations to thrive. 

Benefits technology helps employers achieve more, with less administration and less uncertainty - reducing the time needed for transactional activities, addressing compliance issues and reducing operational risks. This, in turn, has a positive effect on employee experience and their perception of their employers.

This report explores three key themes that should be at the heart of a future-looking digital benefits delivery strategy:

  1. Technology for impactful personalisation
  2. Technology for meaningful connections
  3. Technology for effective transformation

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2024 research update

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